# Everything in a member’s profile

> A tour of the member profile: details and contacts, plans and payments, attendance, belt progress, safety notes and signed documents.

Canonical: https://matsync.app/en/help/member-profile
Language: en
Updated: 2026-10-10
Category: Members
Where to find it: Dashboard · Members › member
Video (54 s, with voiceover): https://matsync.app/help/member-profile/member-profile.mp4?v=2026-10-10b
Video description: Narrated tour of a member profile in MatSync: Profile, Plans & billing, Attendance, Progress, Safety & notes and Documents, the quick actions, and the member’s own view in the app.

Click any member, from the Members list, the search box or a class roster, to open their profile. The header shows their status, role, belt, classes attended and when they were last seen.

## Step by step

1. **Profile.** Name, birthday, gender, contact details, nationality and emergency contact. Click the pencil next to any field to edit it. Remove from club is at the bottom.
   ![Profile tab of a member in MatSync with basic info, contact info and emergency contact](https://matsync.app/help/member-profile/step-1.jpg)
2. **Plans & billing.** Their current plan with its dates, past subscriptions, every payment and the billing messages MatSync sent them.
   ![Plans and billing tab of a member in MatSync with the current plan and payments](https://matsync.app/help/member-profile/step-2.jpg)
3. **Attendance and Progress.** Attendance shows classes per week and the latest bookings. Progress shows their belt per discipline and the promotion history.
   ![Progress tab of a member in MatSync with the current belt and promotion history](https://matsync.app/help/member-profile/step-3.jpg)
4. **Safety & notes and Documents.** Safety & notes holds medical conditions, competitor status and private staff notes. Documents shows what the member filled in and signed when they registered.
   ![Safety and notes tab of a member in MatSync](https://matsync.app/help/member-profile/step-4.jpg)
5. **Use the quick actions.** Assign plan, Record payment and Promote sit above the tabs, so the most common jobs are one click away.

## Good to know

- A Managed badge means the club created the profile and nobody has claimed it in the app yet. Invite to app sends them an invitation.
- Documents is visible to owners and admins only.

## Related guides

- [How to add medical details and staff notes](https://matsync.app/en/help/safety-and-staff-notes)
- [How to mark a member as inactive (and active again)](https://matsync.app/en/help/make-a-member-inactive)
- [How to remove a member from your club](https://matsync.app/en/help/remove-a-member)