# How to add medical details and staff notes

> Record medical conditions and competitor status for each member, and keep private staff notes that students and parents never see.

Canonical: https://matsync.app/en/help/safety-and-staff-notes
Language: en
Updated: 2026-10-10
Category: Members
Where to find it: Dashboard · Members › member › Safety & notes
Video (48 s, with voiceover): https://matsync.app/help/safety-and-staff-notes/safety-and-staff-notes.mp4?v=2026-10-10b
Video description: Narrated walkthrough: adding a medical condition, marking a member as a competitor and posting a private staff note in MatSync, then the member sharing injuries and an emergency contact in the app.

## Step by step

1. **Add medical conditions.** Open the member, go to Safety & notes and click the pencil next to Medical conditions. Describe anything coaches should know, then Save changes.
   ![Editing medical conditions in the Safety and notes tab in MatSync](https://matsync.app/help/safety-and-staff-notes/step-1.jpg)
2. **Mark competitors.** Set Competitor to Yes. You can add the competition name and date if you like.
   ![Competitor set to Yes with optional competition name and date in MatSync](https://matsync.app/help/safety-and-staff-notes/step-2.jpg)
3. **Write a staff note.** Type in Add a note and click Post note. Each note shows who wrote it and when, and authors can edit or delete their own notes.
   ![Private staff note posted on a member profile in MatSync](https://matsync.app/help/safety-and-staff-notes/step-3.jpg)

## Good to know

- A heart icon next to a member’s name in rosters and lists means they have a medical note; a trophy means they compete. Hover over it to read the details.
- Members can add injuries in the app under Settings › Health & competition. Staff see the same information.

## Questions

### Who can see medical details and notes?

Owners, admins and instructors can read them. Only owners and admins can change medical details. Staff notes are never shown to students or parents.

## Related guides

- [Everything in a member’s profile](https://matsync.app/en/help/member-profile)
- [How to add a member in MatSync](https://matsync.app/en/help/add-a-member)