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How to add instructors and admins to your club

Make a member an instructor or admin, change roles any time and understand who can do what. Staff need a MatSync account.

Where to find it: Dashboard · Staff

Narrated walkthrough recorded in the MatSync demo club · 24 s

Step by step

  1. Open Staff

    Staff lists your owner, admins and instructors.

    MatSync Staff page with owner, admin and instructor counts
  2. Click Add staff member and search

    Search for someone who is already a member of your club.

    Add staff member search in MatSync
  3. Make them an instructor or admin

    Instructors run classes and track progress; admins can also manage members, plans and payments.

  4. Change roles any time

    Use the role menu next to each staff member. Owners assign admin and instructor roles; admins manage instructors and members; nobody can change their own role.

    Staff role menu in MatSync

Questions

Why can’t I make a club-managed member an instructor?

Staff need their own MatSync account to sign in. Invite the member to the app first, then give them a staff role.

How do I transfer club ownership?

Contact MatSync support. Ownership cannot be changed from the Staff page.

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