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How to complete, cancel or reactivate a class

Mark a class as completed when it ends, cancel a single class when you cannot run it, and reactivate it if plans change. The roster is kept.

Where to find it: Dashboard · Home › Weekly schedule › class

Narrated walkthrough recorded in the MatSync demo club · 44 s

Each date of a recurring class can be completed or cancelled on its own. Cancelling one Saturday does not touch the other Saturdays in your weekly plan.

Step by step

  1. Open the class

    On Home, click the class in Weekly schedule. The status next to its name shows Scheduled, Completed or Cancelled.

    Class window in MatSync with the Mark completed and Cancel class buttons
  2. Mark it completed

    When the class is over, click Mark completed. If you clicked by mistake, click Mark as incomplete to move it back.

    Completed class in MatSync with the Mark as incomplete button
  3. Cancel a class

    Open the date you cannot run and click Cancel class. It is cancelled straight away, and members see it as cancelled in the app.

    Cancelled class in MatSync with the Reactivate button
  4. Reactivate it

    Changed your mind? Open the cancelled class and click Reactivate. Everyone who had booked stays on the roster.

    Reactivated class in MatSync with its roster kept

Good to know

  • To stop a class for good, change or delete it in Schedule instead of cancelling every date.
  • One-off events have Edit event and Delete event instead of Cancel class.

Questions

Are members told when I cancel a class?

Members who booked see the class as cancelled in the app. Members with push notifications turned on are also notified.

What does the member app show for a completed class?

Completed classes show as Class Closed, so nobody can book them any more.

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