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How to record a cash or bank transfer payment

Record a manual payment for a member, choose how they paid, and optionally link it to a plan to activate it at the same time.

Where to find it: Dashboard · Member profile › Record payment

Narrated walkthrough recorded in the MatSync demo club · 27 s

Step by step

  1. Open the member and click Record payment

    Open the member, then click Record payment. Quick actions › Record payment works from anywhere.

    Record Payment window in MatSync
  2. Enter the amount, method and description

    Type the amount, choose the method, such as cash or bank transfer, and add a short description. The date defaults to today.

    Payment details with amount, method and description in MatSync
  3. Link it to a plan (optional)

    Choose one of your plans under Link to Plan. With Activate subscription on, MatSync also activates that plan for the period you set.

    Linking a payment to a plan in MatSync
  4. Click Record Payment

    The payment appears in the member’s transaction history and in Finances.

    Payment in the member’s transaction history in MatSync

Questions

Can I edit a manual payment later?

Yes. Open the payment in the member’s transaction history and choose Edit payment to fix the amount, method, description or date.

Which payment methods can I record?

The manual methods turned on in Settings › Payments, such as cash and bank transfer, plus any custom methods you add.

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